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Delivery Information

Shipping and Stock Availability

We try to keep as many products in stock as possible. If the product you order is out of stock we will contact you by telephone or by email Monday to Friday. All stock and orders are subject to availability.

Shipping Processing

Please allow 2 full working days for us to process your order. Our working days are Monday to Friday 10am till 6pm. Orders placed Saturday, Sunday or outside our normal working hours may take longer to process.

Orders placed after 12 noon will be processed on the next available working day.

UK Shipping Options

Items shipping to the UK will normally be dispatched via the following courier services: Royal Mail,Interlink, DHL and My Hermes. We may at times choose a different courier service.

All delivery quotes are for Mainland UK only. Items sent to Northern Ireland, Highlands, Channel Islands or off shore locations may be subject to an increase in delivery cost.

We reserve the right to change courier services.

Royal Mail shipping

If items are in stock and ordered before 12 noon on a working day, items are usually dispatched via Royal Mail same day but can take up to 2 working days.

Delivery times for Royal Mail vary on the service selected but are generally:

Royal Mail 2nd Class Recorded - 3 to 5 working days

Royal Mail 1st Class Recorded - 2 to 4 working days

Royal Mail Next Day - Next working day before 1PM

DHL

If items are in stock and ordered before 12 noon on a working day, items are usually dispatched via DHL same day but can take up to 2 working days.

Delivery for items sent by DHL is normally the Next Working Day from being posted.

Customers who provide us with an email address will be notified of the tracking number and estimated date of delivery.

Please note that we are not responsible for the notification part of this service.

My Hermes

If items are in stock and ordered before 12 noon on a working day, items are usually dispatched via My Hermes next day but can take up to 2 working days.

Delivery times for My Hermes parcels are 3 to 5 working days. from the date of posting

Shipping Services Options

Due to size or weight issues we may find it necessary to put your parcel on a different delivery service to what you have chosen. If this is the case we will contact you by either telephone or email to confirm this change of shipping option.

Shipping Fees and Policies

Shipping fees are calculated based on multiple different criterias’ such as weight, size, insurance, destination, price and shipping method. To calculate your shipping fees, please add your items into your shopping cart, select your shipping method, proceed to checkout and you will be given your shipping fee prior to your order being placed. On orders with more than one main item, you may be subject to additional shipping charges which you would be notified of prior to us billing your credit card. Due to price fluctuation on electronics we can not always offer price protection on already shipped products.

If you do not select an appropriate shipping method, your order will be adjusted accordingly to the proper shipping method and rate. Oversized products may be subject to additional shipping fee’s.

We will always make every attempt possible to deliver product (s) ordered on time. Our company is not responsible for any delays that may be caused by affiliated shipping carriers. The company bears no responsibility for delays as a result of: Weather storms, Employee Strikes or any other complications Caused on behalf of our affiliated shipping carriers. Please note that the selected shipping method is only guaranteed from the date of shipment.

 

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